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November 26, 2013
 

Report Reveals Millions of Children Worldwide Relying on Helplines for Support

BrotherIn the report “The Voices of Children and Young People,” Child Helpline International (CHI) presented data collected on child use of helplines worldwide. This report provided insight into the problems children continue to face around the world which include abuse, violence, school-related problems, family and peer relationships, and mental health concerns.

“Child Helplines have been helping children learn how to take control of their own lives and resolve their problems as best they can, but few of us understand the scale of the challenges children face” explained Nenita La Rose, Executive Director of Child Helpline International.

Child Helpline International is a network of 173 child helplines that operate in a total of 142 countries to serve more than 14 million children each year. Based upon data collected from ten years of phone-calls, text messages, emails and chats, the report shows that children around the world contact helplines for the purpose of receiving support when dealing with a variety of issues.

Of the 14 million children served yearly, more than 4 million children call into helplines to report abuse or violence, whether physical, emotional or sexual. These calls accounted for one of every six contacts children made to helplines. More than 60% of those children reporting abuse or violence were girls,  and the majority of these cases (58%) involved a family member.

Nearly 4 million more children called helplines to get support for family problems such as divorce, conflict between parents, changing family dynamics, and parent-child relationships. More than 1.5 million contacts came from children dealing with problems at school that included bullying, teacher abuses and academic anxiety.

Marta Santos Pais, Special Representative of the Secretary-General on Violence against Children, responded to this report stating “children exposed to violence often do not know where to go or whom to call to report abuse and seek help and assistance to overcome the trauma they have suffered. For this reason, a priority of my mandate is to promote safe, child-sensitive and accessible mechanisms to support child victims. This valuable new report is testimony to the trust children place in helplines.”
The report found that since CHI came into existence 10 years ago, the number of children contacting helplines has increased 5% yearly. Based on this information, the organization concluded that children are willing to discuss their problems and fears when they feel that they can trust the child protection system in place.
Child use of helpline was most prevalent in Europe (46%), followed by Asia (31%), Africa (14%), the Americas and the Caribbean (7%) and finally the Middle East and North Africa (2%). Most children contacting helplines were found to be between the ages of 10 and 18, and most of these children made contact by phone. Although they are not currently the preferred method of contact, online chats, text messaging, and emailing are becoming more common methods of communication.

Creative Commons Love: Kendra Miller on Flickr.com

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Written by:

Amanda Lubit
Amanda Lubit




 
 

 

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